Privacy Policy

Effective Date: February 2025
Last Updated: February 2025

Welcome to Diane Cleans It (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.dianecleansit.com or use our services.

1. Information We Collect

We collect different types of information, including:

  • Personal Information: Name, email, phone number, address, and payment details when you book a service or contact us.

  • Usage Data: IP address, browser type, pages visited, and other analytics to improve our website experience.

  • Cookies & Tracking Technologies: We use cookies to enhance user experience and gather analytics.

2. How We Use Your Information

We use your information to:

  • Provide and improve our cleaning services

  • Process payments and send invoices

  • Communicate about bookings, promotions, or service updates

  • Improve website functionality and customer experience

  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Third parties who assist in payment processing, scheduling, or website analytics.

  • Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement security measures to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights & Choices

  • Opt-Out: You can opt out of marketing emails by clicking the unsubscribe link.

  • Access & Correction: Contact us to access or update your information.

  • Cookies: You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: info@dianecleansit.com
📍 Address: Charlotte, NC, United States
📞 Phone: (704) 225-1100

By using our website and services, you agree to this Privacy Policy.

Would you like me to add any specific details, such as customer data retention periods or specific compliance with North Carolina laws?

“South Charlotte Cleaning Concierge”